Hello all!
My German is sadly not the best, so I thought I'd write here.
It all started about a month ago, when I had to book a car for a short Saturday trip from Hamburg (I have recently moved to Hamburg from a much sunnier country 
).
After quite a lot of searching (too much perhaps) I rented Sixt class SSMR from Hamburg-Reeperbahn as it was cheaper than the airport, and the reviews here seemed quite good. I comented "Something sporty, if possible an Audi TT".
Half an hour before the renting, I checked the Sixt app and to my shock I see 2 cars available: Opel Mokka and VW Touareg for an extra of 90€+. I instantly closed the app and hoped there was something else there...
Upon arriving at the Reeperbahn station, the very helpful (and very good English speaking) young guy starts searching and searching and says the only thing available is a VW Touareg. I asked for something a little bit more sporty and the Representative offered an M6 for an extra of 50€+tax, which I was forced persuaded by my other half to decline(in retrospect,I should have said yes). So Touareg it is.
The car was a 2016 VW Touareg 3.0 V6 TDI, with 262hp, the RNS 850 navigation system, Xenon lights and Leather seats with only 8000km done.
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(If only I had said yes... )
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Anyway I did about 150km and in the end it wasn't a bad car, just not what I would have picked for a Saturday ride on the smaller roads of Northern Germany. A few things I liked:
- Smooth, smooth engine for a diesel.
- Navigation system. Easily comparable to a mobile phone paid navi app.
- Adjustable suspension was very good for a huge, heavy SUV. In Sport mode it felt..a bit sporty even.
- Reasonably economical, I managed 8,8l/100km with 10% city driving, 40% B roads and 50% Highway.
- The gearbox in most uses. Also, 8th gear???
Things I didn't like:
- Due to many gearbox speeds, the gearbox was a bit slow to change two gears down, e.g. when overtaking on the Autobahn.
- Terrible sound quality from the speakers, considering it is a 70000€ car.
- Not very much torque in low-RPM range.
- Very "neutral" design, inside and outside.
Condition was generally very good, with tiny scratches, which were all noted on the contract.
The return was...OK. Just OK. I was not told how to return, if I should get a ticket for parking entrance, if I should park somewhere specifically, or anywhere I liked. Anyways, I returned the keys, was asked by a representative (rather indifferent) if all was ok, I said yes, but that I was hoping for something sportier. He said renting on a Saturday it is very hard to find anything sporty because everything is rented out for the weekend, so I asked what they had generally. He said mostly BMW series 4s, so I asked "Do you even have any Audi TT?" to which he said "Probably, but I have never seen one at our station"! So, note to self: rent LSMR, rent before Thursday.
Exactly a week later I get an email (in english) with the bill. To my surprise I see a charge for €50+tax. Obviously, this was either a wrong charge from the representative for that M6 I didn't get in the end (it was exactly the extra amount he mentioned) or it was for the SSMR -> XFAR upgrade, even though he never mentioned an extra charge. So my (fluent in German) friend calls Sixt, also mentions that we asked for something sporty, was offered only the Touareg, which was actually not at all desired, as we are not a family with 10 children (that's not what she said, but you get the idea 
). Luckily, they agreed to pay back the amount (paid back 2 days later) and mentioned they would "talk" to the representative about it, whatever that meant.
So all in all, an OK experience, the car was far from desired, but a good well-spec'd car nonetheless, and the customer service was good, so will rent again.
Now for the question: In Hamburg which station has the best choice of sporty cars? The airport? To perhaps save not getting charged the Premium location fee, which station could I choose? Is the Audi TT anywhere to be seen?
also take a look at the starcar VIP Fleet and the 
) when I returned the Touareg and an BMW i8 (and another Touareg, an S-Class, an E-class, an A-class, 2 3-series, 2 5-series and 2 Mokkas, FYI. But I was expecting more sporty stuff!)